NinjaOne

NinjaOne is a cloud platform for monitoring and managing endpoints. An agent on each Windows, macOS or Linux device reports health and inventory, and the console lets technicians patch operating systems and third-party apps, run scripts, and connect to devices remotely.

Managed service providers use it to look after many client environments from one place, with separate organizations, policies and reports per client. Internal IT teams use the same features for their own fleet. NinjaOne also offers backup, documentation and a ticketing module that can replace or sit beside an existing help desk.

Before choosing it, list the operating systems and third-party apps you need patched, and check how its patching schedules and approval rules fit your change process. Ask how remote access sessions are logged if you work in a regulated industry.