Auvik
Cloud network monitoring that discovers devices, draws a live network map and backs up switch and firewall configs.
- Built for MSPs (multi-client)
- Developer API
PRTG Network Monitor
Sensor-based monitoring of networks, servers and applications.
- Free plan or free tier
- Self-hosted option
- Developer API
LogicMonitor
Hosted monitoring for networks, servers and cloud resources, with AI-assisted alert grouping and anomaly detection.
- Developer API
ThousandEyes
Monitors internet paths, SaaS apps and WAN links from many vantage points, showing where along the route a problem starts.
Kentik
Network observability built on flow data, used to analyze traffic, capacity and DDoS events across large networks.
- Developer API
Zabbix
Open source monitoring for networks, servers and services, run on your own infrastructure with templates for common devices.
- Free plan or free tier
- Open source
- Self-hosted option
Domotz
Network monitoring and device discovery aimed at MSPs and integrators, with remote access to devices on client networks.
- Built for MSPs (multi-client)
NetBrain
Network automation and dynamic mapping for troubleshooting, running diagnostic checks across devices along a problem path.
SolarWinds Observability
Network and infrastructure monitoring from SolarWinds, available self-hosted or as a hosted service.
- Self-hosted option
ServiceNow ITSM
Enterprise IT service management for incidents, requests, changes and problems, with AI features for routing and summaries.
- Developer API
Jira Service Management
Service desk on the Jira platform, linking IT requests and incidents to the work tracked by development and operations teams.
- Free plan or free tier
- Developer API
Freshservice
Cloud service desk for IT teams with its Freddy AI assistant for ticket summaries, suggested replies and self-service answers.
- Developer API
SysAid
IT service management with AI features that draft replies, categorize tickets and answer employee requests in chat.
ServiceDesk Plus
IT help desk and service management from ManageEngine, available as a cloud service or installed on your own servers.
- Self-hosted option
TOPdesk
Service management software for IT and facilities teams, often used by schools, universities and public sector organizations.
HaloITSM
IT service management covering incidents, changes, assets and a self-service portal, from the makers of HaloPSA.
- Developer API
Microsoft Intune
Cloud endpoint management for Windows, macOS, iOS and Android, tied into Microsoft Entra ID and Microsoft 365.
Jamf
Device management for Apple fleets: Mac, iPhone and iPad enrollment, configuration, app deployment and security.
- Developer API
NinjaOne
Endpoint management and remote monitoring for IT teams and MSPs, with patching, scripting and remote access in one console.
- Built for MSPs (multi-client)
- Developer API
Kaseya VSA
Remote monitoring and management for MSPs and IT departments, part of the wider Kaseya platform.
- Built for MSPs (multi-client)
Atera
Remote monitoring and management with built-in ticketing and an AI copilot for technicians, aimed at MSPs and small IT teams.
- Built for MSPs (multi-client)
- Developer API
Addigy
Cloud Apple device management built with MSPs in mind, handling Mac, iPhone and iPad fleets across many clients.
- Built for MSPs (multi-client)
Hexnode
Unified endpoint management for phones, tablets, laptops and kiosk devices across major operating systems.
Automox
Cloud patching and endpoint automation for Windows, macOS and Linux, with scripted fixes called Worklets.
- Developer API
Endpoint Central
Endpoint management from ManageEngine for patching, software deployment and remote control, in cloud and self-hosted editions.
- Self-hosted option
Lansweeper
Finds and inventories IT, OT and cloud assets across the network, building a searchable record of hardware and software.
- Developer API
runZero
Asset discovery that finds managed and unmanaged devices by active scanning and integrations, including devices no agent covers.
- Free plan or free tier
- Developer API
Axonius
Pulls asset data from the IT and security tools you already run and correlates it into one inventory with gap reports.
- Developer API
Snipe-IT
Open source IT asset tracking for hardware, licenses and accessories, with check-in and check-out to people.
- Free plan or free tier
- Open source
- Self-hosted option
Armis
Asset visibility and exposure management covering IT, IoT, OT and medical devices, found largely without agents.
Zscaler
Cloud security service that routes user traffic through its zero trust exchange for web security and private app access.
Cloudflare One
Cloudflare's zero trust platform: secure web gateway, access to private apps without a VPN, and browser isolation.
- Free plan or free tier
- Developer API
Palo Alto Networks
Next-generation firewalls and the Prisma SASE service, with AI-driven threat prevention across network and cloud.
Netskope
SASE platform focused on data protection, combining web gateway, CASB and zero trust access with inline data loss prevention.
Cato Networks
Cloud SASE that converges SD-WAN and network security into one service for branch offices and remote users.
Fortinet
FortiGate firewalls and a security fabric covering SD-WAN, SASE and switching, with AI features in its security services.
Darktrace
Learns normal behavior on a network and flags unusual activity, with options to respond automatically to threats.
Tailscale
Private networking built on WireGuard that connects devices and servers directly with identity-based access rules.
- Free plan or free tier
- Developer API
Twingate
Zero trust remote access that replaces a VPN, granting users access to specific internal resources instead of the whole network.
- Free plan or free tier
- Developer API
Cisco Umbrella
DNS-layer security and secure web gateway from Cisco that blocks malicious domains before a connection is made.
TeamViewer
Remote access and support for computers and mobile devices, with session tools for help desks and AI session summaries.
- Free plan or free tier
- Developer API
AnyDesk
Lightweight remote desktop software for support and access, with self-hosted options for organizations that need them.
- Self-hosted option
Splashtop
Remote access and remote support tools for IT teams, MSPs and schools, including unattended access to computers.
- Built for MSPs (multi-client)
BeyondTrust Remote Support
Enterprise remote support with session recording and access controls, deployable in the cloud or on your own appliance.
- Self-hosted option
ScreenConnect
Remote support and access from ConnectWise, built with MSPs in mind, with cloud and self-hosted editions.
- Built for MSPs (multi-client)
- Self-hosted option
RustDesk
Open source remote desktop that you can run with your own relay server, so sessions stay on your infrastructure.
- Free plan or free tier
- Open source
- Self-hosted option
Chrome Remote Desktop
Free remote access and screen sharing from Google that runs through the Chrome browser.
- Free plan or free tier
Moveworks
AI assistant for employees that answers IT and HR questions in chat and completes requests in the systems behind them.
Atomicwork
Service management built around an AI assistant in Slack and Teams, covering requests, incidents and asset data.
Siit
Help desk for IT and HR teams that runs inside Slack or Teams, with AI that answers questions and triages requests.
ConnectWise PSA
Professional services automation for MSPs: service tickets, contracts, time tracking, billing and client reporting.
- Built for MSPs (multi-client)
- Developer API
HaloPSA
PSA for managed service providers covering ticketing, contracts, billing, quoting and a client portal.
- Built for MSPs (multi-client)
- Developer API
SuperOps
Combined PSA and remote monitoring platform for MSPs, with AI features for ticket summaries and technician help.
- Built for MSPs (multi-client)
Syncro
All-in-one platform for smaller MSPs that combines ticketing, billing and remote monitoring and management.
- Built for MSPs (multi-client)
- Developer API
Ansible
Open source automation that pushes configuration to network devices and servers from readable playbooks, with Red Hat support plans.
- Free plan or free tier
- Open source
- Self-hosted option
NetBox
Open source source of truth for networks: devices, racks, cables, IP addresses and VLANs, with a hosted edition available.
- Free plan or free tier
- Open source
- Self-hosted option
Itential
Network automation and orchestration platform that links existing scripts, tools and approvals into end-to-end workflows.
- Developer API
Gluware
Intelligent network automation for config management, audits and OS upgrades across multi-vendor networks, without writing code.
Forward Networks
Builds a digital twin of the network to search configs, check policies and verify paths before and after changes.
- Developer API
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